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Student
Posts: 1
Member Since: ‎05-25-2009
Message 1 of 5 (4,458 Views)

HP Officejet j4580 failed to send fax , why ?

Hello, I have HP Officejet  j4580 and its print/scan/get fax very good  . But I can't send fax from some reason   . i put the paper on the upper feeder  , choose "FAX B&W" enter the request fax number and dial  ,  There is connection, but i get message  "sending failed" , and status paper is printed  , its says  : "A connection error occurred during the fax transmission, if you are sending,  ......... NOTE   : image on fax send report is set to offAn image of page 1 will appear here for faxes that are sent as scan and fax.  " So, what can i do for simply send fax?    

 

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Student
Posts: 1
Member Since: ‎10-28-2009
Message 2 of 5 (3,875 Views)

Re: HP Officejet j4580 failed to send fax , why ?

I did same same but then my father put connection in the left port on the back side and it worked.

 

Maybe you will too.

 

Good Lucks!

Student
Posts: 1
Member Since: ‎09-03-2010
Message 3 of 5 (2,906 Views)

Re: HP Officejet j4580 failed to send fax , why ?

Did you figure out an answer to the Error: Image on Fax Send Report is set to Off.  I have that on my new 8500?  Thanks for any ideas!

Honor Student
Posts: 2
Member Since: ‎09-06-2010
Message 4 of 5 (2,884 Views)

Re: HP Officejet j4580 failed to send fax , why ?

I have the same printer and it worked fine at first. Now I get the same messages that you are getting and I can not figure out why. Have you found out anything.

H2K Honor Student
Honor Student
Posts: 2
Member Since: ‎12-26-2010
Message 5 of 5 (2,506 Views)

Re: HP Officejet j4580 failed to send fax , why ?

i am facing the same problem but in my case on printer screen it shows fax sending fail but its receving on the other side.

 

so i dont know why its giving error on printer.

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