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Tutor
Posts: 10
Member Since: ‎03-05-2014
Message 1 of 3 (231 Views)

HP Officeket Pro X476DW

My printer is networked, but every evening I get a message to load letter size paper into tray 1 when nothing has been sent to the printer, is there currently a fix for this?

 

P.S. This thread has been moved from Printers – LaserJet  to  Multifunction and All-in-One. -HP Forum Moderator

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Teacher
Posts: 338
Member Since: ‎06-12-2013
Message 2 of 3 (191 Views)

Re: HP Officeket Pro X476DW

I would try updating the firmware, and double check all the setting in the driver and on the printer.
Master's Graduate
Posts: 651
Member Since: ‎07-09-2012
Message 3 of 3 (183 Views)

Re: HP Officeket Pro X476DW

Hello, is this machine connected via wifi? I am wondering is someone near there is trying to print something to it, or something. Sounds odd that there is a print job being sent other than what I decribed above.

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