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HP PHOTOSMART C5280 'ERROR message' PRINT CARTRIDGES, REFER TO PRINTER DOCUMENTATION

My HP Photosmart C5280 All in one will not print.

It has a flashing orange warning sign.

It displays 'Print Cartridges Refer to printer documentation'

It was working fine yesterday and then just stopped. The cartridges have not been changed.

Can't find anything about this problem in the Basics Guide.

Have turned off printer and unplugged but warning appears again when switched back on.

Any possible solutions would be appreciated.

 

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HP PHOTOSMART C5280 'ERROR message' PRINT CARTRIDGES, REFER TO PRINTER DOCUMENTATION

Hi Hallam123456789,

 

I see that you're having problems with your printer.  I would take a look at the document below.

 

 

 

Incompatible Cartridges

 

 

Let me know how it goes.  

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HP PHOTOSMART C5280 'ERROR message' PRINT CARTRIDGES, REFER TO PRINTER DOCUMENTATION

Thanks for you help. I did purchase another ink cartridge and printer is now working fine.
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HP PHOTOSMART C5280 'ERROR message' PRINT CARTRIDGES, REFER TO PRINTER DOCUMENTATION

Hi HALLAM123456789,

 

Great glad it worked!

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HP PHOTOSMART C5280 'ERROR message' PRINT CARTRIDGES, REFER TO PRINTER DOCUMENTATION

My C5280 is showing the same error message:  Refer to Printer Documentation.  I did a Hard Reset and still not working.  I tried to check Ink Level in my cartridges (they are not that old) it would not test the ink level for me.  I removed the cartridges several times over a couple of days.    This is frustrating, because I know there is plenty of ink in the 74XL black catridge and the 75XL coour one.    I am using Genuine HP Ink cartridges.  What else can I do?

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HP PHOTOSMART C5280 'ERROR message' PRINT CARTRIDGES, REFER TO PRINTER DOCUMENTATION

My ink cartridges also had ink in them when this error message appeared, but I replaced my black ink cartridge and problem solved. I know it'll cost another cartridge but you can always try your original again at a later date. Worked for me thankfully.

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HP PHOTOSMART C5280 'ERROR message' PRINT CARTRIDGES, REFER TO PRINTER DOCUMENTATION

I purchase NEW cartridges (B&W and Colour) installed them and......it works.  My printer is now operating as normal.  Thanks for sharing all your tips in the blog.  Saved me from having to purchase a new printer!!!!

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