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shprinter
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Message 1 of 2
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HP POhtosmart Plus - Wont Align - Used Up New Ink

HP Recommended
HP Photosmart B209
Mac OS X 10.11 El Capitan

Printer stopped printing black ink with new cartridges installed. 

Tried to Align -- but it can't as the black ink won't work

cleaned through the "clean printer' process

removed the removable parts to clean that

purchased new ink

NOTHING WORKS

Now the new ink that was just put into the printer is reading that it is over half way used up!!!!

 

I'm not about to spend another $75 again this week on new ink.

 

What other options are there!

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sabretooth04
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Message 2 of 2
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HP Recommended

All colors must work in order to align the printer.

 

Try here.

 

https://support.hp.com/us-en/product/HP-Photosmart-Plus-All-in-One-Printer-series---B209/3777155/doc...

 

Let us know.

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