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davidbotcherby Top Student
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HP PSC 2355 all-in-one Paper Jam Error

Hi. I have an HP PSC 2355 all-in-one printer that has worked well for a long time but when i switched it on today to do some printing, it made some strange noises and when i tried to print it sent an error saying there was a paper jam - but there was not !

It feeds a sheet of paper in about half way through then stops and the error is displayed.

I tried doing a copy, and the exact same thing happens.

Has anyone got an idea what has gone wrong ?

 

Thanks.

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Intern
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HP PSC 2355 all-in-one Paper Jam Error

I had the same problem. When I inspected the printer inside I detected that on the right sight of the metal thing that's guide te cartridge holder some plactic piece had broken.

When I glued it, everything went OK for a couple of minutes. Because of the presure on that plastic nock it broken again and the same error appeared on the screen

tecnical support for hp printing
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PhD Student
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HP PSC 2355 all-in-one Paper Jam Error

Make sure to follow all steps here:

 

http://support.hp.com/us-en/document/c00212225

Although I am working on behalf of HP, I am speaking for myself and not for HP.
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