06-24-2009 01:38 PM
Need help with this one, Friends: Our HP PSC 2355 refuses to scan to our PC; when we press the Scan To or Start Scan button, we receive the following message: "You need to install or run HP software for this feature".
We went into HP Director to see if there was some way to get around this message, but then we received the following message: "Could not find the path "C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\..\Skins\HP1\HP1_Skindef.xml"
We've had this piece of hardware for about three or four years now; the software has worked during our ownership, and now we can't get to first base; the thing has a mind of its own! Can anyone help us? Thanks much!
Solved! Go to Solution.
10-30-2009 01:49 PM - last edited on 10-30-2009 02:35 PM by WendyM
03-18-2010 02:42 PM
10-29-2010 07:47 AM - last edited on 02-20-2017 04:23 PM by OscarFuentes
The scan to button on the printer will only work if the full feature software is installed on your computer.
To make sure that the full feature software is installed, kindly choose what operating system do you have on your pc:
PSC 2355 driver download:
Windows 7 (work around. No driver can be downloaded)