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Student
Posts: 1
Member Since: ‎02-13-2013
Message 1 of 3 (769 Views)

HP PhotoSmart Essentials error

Every time I restart my computer I get a message asking for the location of HP Photosmart Essentials.msi

I do not have a CD to reload from.  My printer is a C3140.  How can I resolve this issue?

0 Kudos
Distinguished Professor
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 3 (754 Views)

Re: HP PhotoSmart Essentials error

[ Edited ]

Hi there,

Try downloading and running the print and scan doctor located here:

http://support.hp.com/us-en/document/c03275041



It can fix a lot on its own and if not give a better idea of what is going on.


Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Distinguished Professor
Posts: 5,287
Member Since: ‎11-22-2011
Message 3 of 3 (739 Views)

Re: HP PhotoSmart Essentials error

txgodzilla,

 

Did the print and scan doctor help out or are you still having the same problem?

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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