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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-29-2017 10:24 AM

HP Recommended
Product: HP Photosmart 110 Printer
Operating System: Microsoft Windows 10 (32-bit)

Over the past few days, I have become unable to print wirelessly with my HP 110  printer. Until then, it worked perfectly. Could somebody help?

2 REPLIES 2

‎04-29-2017 01:19 PM

HP Recommended

Please provide the following relevant information so someone can help including:


Printer Model –  done
Operating System of computer - done
Detailed Problem Description including all network devices (extenders, switches)-
Connection Method - USB, Hardwired LAN, Wireless, Wireless Direct? -
Make and model number of router and modem? -
Error messages - on printer screen and/or computer, any blinking light patterns? –
Is the printer plugged directly into the wall outlet?  Do not use any UPS, power strip or surge protector.  Yes this WILL cause the printer to drop offline and print strangely.
Do you think the printer is going to sleep and can’t wake up? -
If wireless, when the problem occurs, what is the status of Blue Wireless light on the printer, on, off or blinking? –

Power off printer and router.  Power on router and wait 3 mins, power on printer.  Does it connect to the router now?  What is the printers IP address?

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‎04-29-2017 01:23 PM

HP Recommended

Hi. In the end, I uninstalled all the HP drivers for the printer and reinstalled them. It worked! The Pinter is now running perfectly. 

 

Thsnks to all,

Gilbert

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