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07-11-2013 04:48 PM
I feel really stupid with this question, but I'm flummoxed: lost my printer power cord in my recent move, and ordered a replacement from prontocharger.com that was "guaranteed" to work on all HP Photosmart printers. But the printer has a two prong power port and the new cord has three little plastic prongs (and I've never seen anything like this). I did a Google image search, and the three pronged version was there, but it definitely doesn't fit my printer. Is there something missing? Or do I just need to return it. Very frustrating! Thanks
07-12-2013 08:32 AM - edited 07-12-2013 08:35 AM
If my post resolved your problem, please mark it as an Accepted Solution .
I used to work for HP but I saw the light and retired!
Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Hint: There is a 97.2% (and increasing) chance the information you seek is in the User Guide/Manual or on your printers HP Support Page. Remember, Google is your friend.