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annemarp
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HP Photosmart 5524 don´t want to use BLACK colour

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HP Photosmart 5524
Microsoft Windows 10 (64-bit)

Suddenly my printer don´t want to use BLACK colour. I baught new "real" as usal but it didn´t help. The test page is correct and print all colours!

What to do?

Windows 10?

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sabretooth04
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annemarp
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It didn´t work!

I installed latest drivers for windows 10 but I still have the same problem!

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sabretooth04
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Try these youtube videos here.

 

https://www.youtube.com/results?search_query=Photosmart+5524+print+head

 

Search for more if needed.  If no joy your printer is toast.

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