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02-21-2013 11:42 AM - last edited on 04-19-2016 12:39 PM by OscarFuentes
1. HP Photosmart 6510 CQ761A
2. Microsoft Windows Vista Home Premium Service Pack 2 32-bit
3. 'Carriage Jam'
With regard to clearing a carriage jam as described in solution one found here: http://support.hp.com/us-en/document/c02897440 after completing step two, is there a way to check and make sure there aren't small scraps of paper inside the printer? If so, what is it?
02-22-2013 12:47 PM
Step Two in the document, provided above, shows how to check the printer for paper. One can open the top and look all the way left and right inside the printer. One can also open the cleanout door in the printer to check for paper in the top side of the rollers.
These are the regions where paper can get caught in operation and also be accessed to be cleared out. Hope this helps.
I am not an HP employee.