Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎09-12-2013
Message 1 of 2 (1,029 Views)

HP Photosmart 7520 Printer cartridge troubleshooter

My all-in-one 7520 printer continues to give me cartridge issues.  Message - "One of more cartridges appear to be missing or damaged." I have spent lots of money installing brand-new cartridges, cleaned the gold contacts on the cartridges and the printer contacts in the holder....completely followed directions and still get cartridge messages with the blue or the yellow. Have reinstalled several times with new cartridges????? What to do next? My printer is fairly new, bought in June, 2013 and have 2-year protection plan.

0 Kudos
Regents Professor
Posts: 8,710
Member Since: ‎11-27-2009
Message 2 of 2 (1,014 Views)

Re: HP Photosmart 7520 Printer cartridge troubleshooter

Hi Duss, so if you've followed the recommended steps then I'd suggest contacting HP phone support as you may require a replacement.


Contact Phone no.s


Please let us know how you get on



I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation