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06-14-2014 01:10 PM
I just put new hp print cartridges into my printer and the colors are all off when I print. The yellow and green are the best but the others are not correct. Is there a way to fix this? I printed a test page and everything was ok except the colors.
06-16-2014 03:05 PM - last edited on 03-07-2017 10:25 AM by OscarFuentes
Hi there coolaidkid! Welcome back
I read your post about the print quality issues that you are experiencing since you replaced your cartridges. Please see the guide below for the troubleshooting steps that I recommend.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
I work on behalf of HP
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