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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-02-2017 12:14 PM

HP Recommended
Product: HP Photosmart 7525
Operating System: Microsoft Windows XP

can't print basic PDF, need help.

 

thanks, 

1 REPLY 1

‎04-03-2017 03:21 PM

HP Recommended

Greetings @garyinfwb, 

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you need assistance in printing PDF files. 

Don't worry, I will be glad to help. 

May I know the application you are using to print PDF files?

How is the printer configured with your computer?

Have you tried any other applications on your computer to print PDF files?

Have you tried multiple PDF files? 

Are the PDF files, protected with a password?

Are you able print other files?

If you could more information, I would be able to assist you better. 

 

Please refer to this article for assistance in printing PDF files. 

If the issue persists, please reinstall Adobe reader on your computer. 

 

Let me know if this helped. For further assistance, please provide the request information. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

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