Create an account on the HP Community to personalize your profile and ask a question
05-02-2017 01:09 PM
If you are using Windows double-click the icon for your printer to open the print queue.
On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to confirm.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.