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09-28-2010 01:48 PM
I bought my printer scanner copier this past spring and I only used the scanner once and it worked just fine NOW I can not get it to work, I put my paper on it close the lid press scan, press scan to PC, and I get an error message saying:
"Scan error. Try scan from computer or see documentation." Press OK
I don't know what I am suppose to do now? Help Please
09-28-2010 01:52 PM - last edited on 04-18-2016 12:02 PM by OscarFuentes
you may need to reload your scan destinations....
try the scan diagnostic utility - it fixes many problems and can point to things it cannot fix by itself...
Hope this helps
01-11-2012 09:37 AM
Sorry to hear you are having problems scanning. Can you give me more details on your problem? Do you have a Mac or PC? Can you print or copy from the device? And what is the error message you get when you try to scan?