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Honor Student
Posts: 2
Member Since: ‎07-11-2013
Message 1 of 5 (335 Views)
Accepted Solution

HP Photosmart C7180 all-in-one printer

 I have a new HP ENVY dv7 notbook windows 8 & 64 bit PC, with an old 3-in-1 HP printer. I have down loaded new drivers, now  It prints with the PC, but with not scan to the PC.  With the 3-in-1 all by it self everything works.

0 Kudos
Accepted Solution

Re: HP Photosmart C7180 all-in-one printer

Hello,

 

Can you try to scan from window paint?  Please, let me know the outcome.

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Regents Professor
Posts: 5,461
Member Since: ‎09-16-2011
Message 2 of 5 (319 Views)

Re: HP Photosmart C7180 all-in-one printer

Hello,

 

Can you try to scan from window paint?  Please, let me know the outcome.

Honor Student
Posts: 2
Member Since: ‎07-11-2013
Message 3 of 5 (304 Views)

Re: HP Photosmart C7180 all-in-one printer

Thank you very much, it scans now.  When I went in to paint it asked me which download do I want to use.  # 1 was no good & #2 works perfect.  My first one was bad, & my 2nd work perfect.  Now I just need to learn how to use paint. 

Thank you very much

spar13ky

Regents Professor
Posts: 5,461
Member Since: ‎09-16-2011
Message 4 of 5 (296 Views)

Re: HP Photosmart C7180 all-in-one printer

No problem, I'm glad I could resolve the issue. 

 

Also, thanks for the kudos! Smiley Happy

Honor Student
Posts: 2
Member Since: ‎01-22-2014
Message 5 of 5 (216 Views)

Re: HP Photosmart C7180 all-in-one printer

hellooo... i need your help to solve my hp photosmart c7180, it has been given me errors for the past two months, i can't scan and make photo copy

 

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