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Posts: 1
Member Since: ‎05-17-2011
Message 1 of 2 (635 Views)

HP Photosmart - Continuous blank pages - no printing

My neighbor asked me to print a letter for her because her printer was not working.  I agreed, but when I tried, the document got sent to my HP Photosmart all in one about 40 times.  My printer continues to spit out blank pages.  I am unable to delete anything from the printer que.  What can I do?  

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Honor Student
Posts: 2
Member Since: ‎02-01-2011
Message 2 of 2 (593 Views)

Re: HP Photosmart - Continuous blank pages - no printing

Our HP Photosmart C6380 All-in-One stopped printing black.  It was working fine, then I printed some colored photographs and now it will not print or copy anything black, even with a new full black 564xl cartridge.  Can't figure it out.  Any ideas.  It just shuffles paper through also, but there is nothing in the queue.  Thanks.

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