HP Photosmart D110 - Cannot scan

[Nelson_Alley]

I'm running 10.6.5 on last year's MacBook Pro.

[marioanaya33]

hi, I cannot scan using all the tips from here, I used the scan utllity, the shows me that the WIA doesnot work.and the shows the yellow triangle in the others item, for information I have a laptop hp with windows vista 32 bits, I donot why it doesnot work the cd and the file from hp/support. the printer is ok and It makes copy too, but I cannot scan, I do appreciate all the help to solve this issue

[hunterframing]

For mac 10.6.6

Download up to date driver

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3723466&...

Step 1. Uninstall the printer drivers.
1.     On the desktop, double-click the Macintosh Hard Drive icon, click Applications, and then click Hewlett-Packard.
2.     Double-click the HP Uninstaller. The HP Uninstaller opens.
3.     Click Continue.
4.     Select the HP product to remove, and then click Uninstall.
5.     When prompted, type the Administrator name and Password, and then click OK.
6.     When the Uninstaller finishes, drag any icons for the product to the Trash.

7.     Restart Mac

8.     Install up to date driver.

9.     scan works!

[hutington]

Thanks a lot. I had the same problem. Uninstalled and reinstalled the driver from internet. It worked. I wonder why they ship that crap software on CD.

[msbrasil1950]

What o do to scan a picture a file in the PC

[trakltrans]

I didn't use the CD installer  but downloaded the new printer driver from the web--very easy.  My printer scans when I open HP webscan page (which is laborious).  However, there is no scan dialog box that I can find to open, and so cannot place the image I have scanned, which I can see on my screen, onto my desktop or email it to anyone, etc.  It simply disappears if I try anything.  So there must be a dialog box buried.  This is a Macbook Pro, all updated through 10.6.8.  I have this same printer in an older non wireless version and it scans just fine.

[2ndHalfLive]

I have a D110 Photosmart printer purchased in 2010 when I purchased a new iMac. It will not scan, Scan Error, Try scan from computer or see documentation. is the error I receive. I tried the solution posted below to uninstall and then install new software.

Any suggestions?

Ed

[timgreen]

I'm running windows 7 and i have done all you have suggested, uninstall and reinstall with updates and it will not scan

[timgreen]

i have done all of these things, 5 different times and i still can't get mine to scan...windows 7 64 bit....the latest

update for drivers is 2010 is there anything newer....THIS IS JUNK WITHOUT SCAN

[mommajarjar]

Thank you.  This fixed everything.