Thank you for visiting the HP Support Forums! 🙂 I see you are trying to print picture to your HP Photosmart 475 Compact, but you are unable to. To better help you please leave me with the following information:
1. What is your current Operating system, Windows or Mac and which version?
2. Is the ink new or has it been sitting for awhile?
3. Do you get any error message when you attempt to print?
4. What program are you printing the picture from?
Click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR finds, I will watch for your reply.
HevnLgh I work on behalf of HP
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!