Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
HP Printer Control app for Windows 8
Replies (93)
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
HP Support Agent
Posts: 4,530
Member Since: ‎09-03-2013
Message 31 of 94 (3,284 Views)

Re: HP Printer Control app for Windows 8

[ Edited ]

Hi!

 

@ Kumichou

 

I'm sorry to hear t hat you are having some issues with the HP Printer Control app on your Windows 8 computer.

 

I would  recommend that you uninstall and then re-install the app.  I've included a link to a document that has detailed instructions on how to uninstall and install.

 

How to use the HP Printer Control app for Windows 8

http://support.hp.com/us-en/document/c03897058

 

@eric8

 

I'm sorry to hear that you are getting a fatal error while trying to install your Deskjet 1055 printer.

 

I have included a document with detailed trouble shooting steps to take.  I have also included a document about installing your printer using HP's Printer Install Wizard to install your printer.  It will find the best driver for your printer and operating system and walk you through installing the printer.  

 

A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows

http://support.hp.com/us-en/document/c02266980

 

How Do I Find the Best Driver for My Hp Printer in Windows 7 or Windows 8?

http://support.hp.com/us-en/document/c02681060

 

 

Regards,

Happytohelp01

Please click the Thumbs Up to show you like my post or to say thanks!

I work on behalf of HP
Student
Posts: 1
Member Since: ‎11-13-2013
Message 32 of 94 (3,229 Views)

Re: HP Printer Control app for Windows 8

Need to scan to computer.

Have photosmart Plus B210 Series.

Have downloaded HP Printer control App

What Next Please

Student
Posts: 1
Member Since: ‎11-14-2013
Message 33 of 94 (3,221 Views)

Re: HP Printer Control app for Windows 8

My new Windows 8 does not show my Hp Photosmart C4795 printer

Student
Posts: 1
Member Since: ‎11-16-2013
Message 34 of 94 (3,188 Views)

Re: HP Printer Control app for Windows 8

My Printer has been working for a while now all of a sudden it is giving me a message that is is oofline

 

Student
Posts: 1
Member Since: ‎11-18-2013
Message 35 of 94 (3,175 Views)

Re: HP Printer Control app for Windows 8

Won't recognize our printer which is a hp photosmart D110. 

Teacher
Posts: 50
Member Since: ‎11-05-2009
Message 36 of 94 (3,168 Views)

Re: HP Printer Control app for Windows 8

Where is it not showing up? In the Printer Control app? Also, how is the printer connected? Wifi? usb?

I work for HP.

Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution".
Teacher
Posts: 50
Member Since: ‎11-05-2009
Message 37 of 94 (3,166 Views)

Re: HP Printer Control app for Windows 8

Are you saying that when you search available printers in the Printer Control app, your photosmart D110 does not appear? Is the printer software driver installed? Does the printer show up in your 'Devices and Printers' folder? How is the printer connected to the PC (wifi? usb?)

I work for HP.

Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution".
Honor Student
Posts: 2
Member Since: ‎11-06-2013
Message 38 of 94 (3,134 Views)

Re: HP Printer Control app for Windows 8

No, the software driver is not installed. Yes, the printer shows up in the "Devices and Printers"folder.

The printer is connected to the PC by USB.

Student
Posts: 1
Member Since: ‎11-24-2013
Message 39 of 94 (3,113 Views)

Re: HP Printer Control app for Windows 8

thank-you, got to get to bed! goodnite

Honor Student
Posts: 2
Member Since: ‎11-26-2013
Message 40 of 94 (3,098 Views)

Re: HP Printer Control app for Windows 8

I Want Help For Driver Of Printer HP Laser Jet M1005 For Windows 8

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation