Create an account on the HP Community to personalize your profile and ask a question
02-26-2012 06:55 AM
I need to scan to network folder and it's asking for a username password. I don't know it. So, I went to HP Solution Center and lo and behold ... it's asking me for a username and password. Hmmm ... same one I don't know? I wouldn't know 'cause I don't know it.
Can somebody help me out of this? I'm pretty sure this is all my equipment in my home in my bedroom. How do you turn these passwords off? Oh, need to know the password.
Thanks for any help.
03-01-2012 03:37 PM - edited 03-02-2012 09:58 AM
When setting up Scan to Network Folder you will need to enter your username and password that you use when you first turn on your computer to login to Windows. This is required in order for Scan to Network Folder WIzard to successfully finish.
Assuming you are using Windows 7 or Vista, you will also need to turn on Network Discovery, File and Printer Sharing, and Public Folder Sharing in the Windows Network and Sharing Center.