HP Printer won't print

[TheBigLand]

I just installed a HP Officejet Pro 8500. When I request print. The printer goes into "Aligning Printer" Mode, spits out the paper blank and then continues to align printer for a number of times and then I get an error message that says "Alignment failed. Refer to Device Documentation for details. Where do I find this documentation?  Why is this happening?

Thanks,

Carson

[sandytechy20]

@TheBigLand

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting alignment failed error message on HP Officejet 8500 printer. I would like to help you out with this issue today.

• Reset the printer.
• Evaluate the alignment page.
• Clean the printheads, and then print a Print Quality Diagnostics page.
• Calibrate linefeed, and then print a Print Quality Diagnostics page.
• Retry the alignment.

Click here and follow the document to perform above mentioned troubleshooting steps.

Let me know how it goes.

Cheers.