Having trouble signing in? Try this!
Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 4
Member Since: ‎06-20-2012
Message 1 of 7 (487 Views)

HP R80xi won't print via Windows 7

HP Officejet R80xi All-in-One Printer will not print, even with proper drivers installed

I have hooked up my HP OfficeJet R80xi printer to my Lenovo ThinkPad that uses Windows 7, and downloaded the proper driver from the web per instructions. However my printer will not print. What to do?

0 Kudos
Professor
Posts: 1,792
Member Since: ‎11-28-2011
Message 2 of 7 (478 Views)

Re: HP R80xi won't print via Windows 7

Hi WilliamHood,

Are you receiving any specfic errors on the printer or computer?

If not, does the job enter the print queue?
Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :)

Honor Student
Posts: 4
Member Since: ‎06-20-2012
Message 3 of 7 (475 Views)

Re: HP R80xi won't print via Windows 7

Good questions, and thanks. The message I tried to send from my laptop running Windows 7 to my old HP OfficeJet R80xi printer did enter the print queue, but there were no error messages on either the printer or laptop screen.

Professor
Posts: 1,792
Member Since: ‎11-28-2011
Message 4 of 7 (471 Views)

Re: HP R80xi won't print via Windows 7

[ Edited ]
You may want to try running the HP print and scan doctor.

Here is an article related to this issue on this printer:
http://support.hp.com/us-en/document/c02205477

Expand the section for Windows 7 and there will be a fairly sizable guide for troubleshooting the problem. The print and scan doctor is located within and will search for communication issues between the products but I would still look into the other steps that are available.

Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :)

Honor Student
Posts: 4
Member Since: ‎06-20-2012
Message 5 of 7 (463 Views)

Re: HP R80xi won't print via Windows 7

Useful information.  I am just beginning to digest your reply, so it may take some time to find the solution.

Professor
Posts: 1,792
Member Since: ‎11-28-2011
Message 6 of 7 (448 Views)

Re: HP R80xi won't print via Windows 7

Did this resolve the issue for you? :)
Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :)

Honor Student
Posts: 4
Member Since: ‎06-20-2012
Message 7 of 7 (444 Views)

Re: HP R80xi won't print via Windows 7

Problem not solved yet.  Still working on it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation