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WilliamHood Honor Student
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HP R80xi won't print via Windows 7

HP Officejet R80xi All-in-One Printer will not print, even with proper drivers installed

I have hooked up my HP OfficeJet R80xi printer to my Lenovo ThinkPad that uses Windows 7, and downloaded the proper driver from the web per instructions. However my printer will not print. What to do?

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Professor
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HP R80xi won't print via Windows 7

Hi WilliamHood,

Are you receiving any specfic errors on the printer or computer?

If not, does the job enter the print queue?
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WilliamHood Honor Student
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HP R80xi won't print via Windows 7

Good questions, and thanks. The message I tried to send from my laptop running Windows 7 to my old HP OfficeJet R80xi printer did enter the print queue, but there were no error messages on either the printer or laptop screen.

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Professor
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HP R80xi won't print via Windows 7

You may want to try running the HP print and scan doctor.

Here is an article related to this issue on this printer:
http://support.hp.com/us-en/document/c02205477

Expand the section for Windows 7 and there will be a fairly sizable guide for troubleshooting the problem. The print and scan doctor is located within and will search for communication issues between the products but I would still look into the other steps that are available.

Hope this helps!
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WilliamHood Honor Student
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HP R80xi won't print via Windows 7

Useful information.  I am just beginning to digest your reply, so it may take some time to find the solution.

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Professor
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HP R80xi won't print via Windows 7

Did this resolve the issue for you? :)
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WilliamHood Honor Student
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HP R80xi won't print via Windows 7

Problem not solved yet.  Still working on it.

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