I have a HP ScanJet Pro 4500 fn1, and use HP Scan software on windows 8.1. However, after installing software program the follow error appears. Can not use the control button to scan ( the buttons are hidden )
Hi, If the steps suggested above won't work try changing your display DPI Settings are set as normal (100%). The HP Software supports 100% DPI only
Right click the Desktop background area and select Screen Resolution. Next click on "Make text and other items larger or smaller". Select "Smaller (100%)" and click on OK. Note: if you see a scale between "Smaller" and Larger", click the box next to "Let me choose one scaling levels for all my displays" and then select Smaller (100%)
Apply the changes and Reboot or Re-Logon as required.
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