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Honor Student
Posts: 2
Member Since: ‎11-14-2013
Message 1 of 3 (1,309 Views)

HP Scanjet 200 Flatbed Scanner

1. Product Name & Operating System:

 

HP Scanjet 200 Flatbed Scanner

Windows 7 Ultimate

 

2.  I am using a HP Scanjet 200 Flatbed Scanner now before user of this system used windows xp, but i am suitable with 7 only so i have changed the os and now the scanner is not working, i have installed the cd given with the scanner successfully and the icons also appeared in the desktop but i am getting an error as follows :

 

 

 

The HP imaging device was not found. Try the following steps. After each step, try scanning again.

- Turn off and then unplug the device, wait 60 seconds, and plug in and turn on the device.

- Make sure that the device's power cord and cable are properly attached, plugged in, and the device is on.

- Reboot the computer.

- Uninstall and reinstall the device.

- Reinstall the HP photosmart software that came with the device. 

 

Show extended error information.

 

 

So now tell me how to solve this issue i tried all the above instructions but no response from the device but the device is working with another PC next to me. But that was a different department i want this scanner to be working in with my system, help me to solve this issue by online chat or by a call from your representative contact me @ 8148945988 Suresh Kumar

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Honor Student
Posts: 2
Member Since: ‎11-16-2014
Message 2 of 3 (747 Views)

Re: HP Scanjet 200 Flatbed Scanner

i also facing same problem .kindly guide me

Honor Student
Posts: 2
Member Since: ‎08-10-2015
Message 3 of 3 (395 Views)

Re: HP Scanjet 200 Flatbed Scanner

After installing software from CD, icons appear on desktop, but softwar is not installed.

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