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Top Student
Posts: 3
Member Since: ‎03-03-2016
Message 1 of 4 (1,346 Views)
Accepted Solution

HP Scanjet 6200c / 6250c / 6270A Driver - can't find - please help

[ Edited ]
Product Name: Scanjet HP 6200c/6250c/HP6270A
Operating System: Microsoft Windows 7 (64-bit)

Hi Folks,

 

First post on this forum - so please be gentle.

 

I have a HP Scanjet 6250c scanner (the label on the rear actually says 'HP6270A') and I used to use it under Windows XP.  The software didn't like Vista and HP didn't issue a driver for Vista - so it has sat on my desk for the last n years, simply taking up space.

 

I suddenly had the idea to use Windows 7's Program Compatability to install the old XP software - only I can't find the drivers/software disk.

 

Went to the HP Support website but the only thing it could come up with was an a6270 Desktop or telling me that the hardware was no longer supported by HP.

 

I'm surprised that that seems to mean that even legacy hardware has the drivers removed from the servers!

 

Any help with the drivers for this scanner and/or the Precision Scan Pro software greatly appreciated.

 

Zaph

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Accepted Solution

Re: HP Scanjet 6200c / 6250c / 6270A Driver - can't find - please help

The guys behind VueScan came through and i can now use my Scanjet 6200c.

 

HP - useless!

 

Zaph

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Provost
Posts: 21,768
Member Since: ‎01-03-2011
Message 2 of 4 (1,336 Views)

Re: HP Scanjet 6200c / 6250c / 6270A Driver - can't find - please help

Officially the scanner is not supported on windows 7 as listed below:

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03403550

 

As the product is too old and retired, any support or drivers no longer offered by HP online as described below:

http://support.hp.com/us-en/retired-products

 

You may try the 3rd party VueScan application, from its description it seems to me as it supports your scanner with no need of any drivers installed:

http://www.hamrick.com/vuescan/hp_scanjet_6200c.html

 

Regards,

shlomi

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Top Student
Posts: 3
Member Since: ‎03-03-2016
Message 3 of 4 (1,331 Views)

Re: HP Scanjet 6200c / 6250c / 6270A Driver - can't find - please help

Hi shlomi,

 

Thanks for your reply.

 

I have tried VueScan as it lists the 6200c as compatible - however, I have only managed to succesfully scan a document twice using that software - and that is if I have both scanner and PC off first, then turn the scanner on and then the PC before launching the VueScan software.

 

However, the VueScan software won't allow me to scan one document, save it and then scan another document without turning both off first and turning them back on again as I have described above.  I can't even leave the scanner on and simply re-start the PC as that doesn't work either.

 

I have spent over 4hrs troubleshooting the software and PC/scanner interface and am no closer to a solution than I was when I started this afternoon.

 

I find it morally reprehensible that HP do not have the software available on their support site - even as a legacy device.  The scanner is in full-working order (as the two succesful scans using VueScan demonstrate) but the manufacturer of the device simply hides behind the statement that it is no longer supported.  I know it is many,many years out or warranty but to not even allow users to download the original XP-era software is beyond belief. 

 

This scanner cost around £350 (approx US $495) when new and to have to send it to landfil because HP have deigned to write it off is beyond the pale as far as I am concerned.

 

I thought I was saved when I looked at a backup of the hard drive from those days because I had downloaded the software from HP then (never having had to use it as I had the original install disks) - but when I tried to run the install files this afternoon I get two error messages - specifically that HPSJ32.dll and REG32.dll are missing - and the instalation aborts.

 

I used to be a fan of HP (ever since using their HP67 and HP-41C calculators in the 1970's) - but sadly no more!

 

Shame on you HP, shame!

 

Zaph

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Top Student
Posts: 3
Member Since: ‎03-03-2016
Message 4 of 4 (1,298 Views)

Re: HP Scanjet 6200c / 6250c / 6270A Driver - can't find - please help

The guys behind VueScan came through and i can now use my Scanjet 6200c.

 

HP - useless!

 

Zaph

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