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mikenjny Top Student
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HP Recommended

HP Service Center Designjet T520

T520
Microsoft Windows 10 (64-bit)

Hi,

Can someone send me the phone number for an HP service center. Trying to get help on the website is frustrating and we want to have someone repair our non-working T520. Thanks.

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Grad Student
Grad Student
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HP Service Center Designjet T520

What is the issue? 

 

There are some great minds here ready to solve your problem.

 

Cheers,

Roy

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mikenjny Top Student
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I don't know exactly but can find out tomorrow. I believe it is a "blue screen" issue and from internet search, it required a chip that is no longer made.

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Professor Professor
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HP Service Center Designjet T520

Hi,

 

Isolate the printer, remove ink cartridge, printhead and paper

Try another power cable and power outlet

 

If the issue persist use the CQ890-67105 USB New Module with F/W SV 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=E1AD3E9E1F58403DA3412CF475D95B16&SearchIn=P...

 

Good news, that's a lot cheaper than the Main PCA Smiley Happy

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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mikenjny Top Student
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Thanks. I'll try it and post results back.

 

mikenjny Top Student
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It seems like the print cartridge carriage can't be moved.

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Professor Professor
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Hi,

 

Try with the USB with the FW

 

Make sure that:

 

1- USB installed incorrectly

2- Main PCA is broken when removing the screw of the USB PCA

 

If you continue with the problem replcae the Main PCA

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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