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06-23-2010 07:04 AM
i have an c8180 installed on a windows 7 64-bit operating system. Until a couple of days ago the HP solution center worked well. Now when i open it get this message:" Center can not run because device installation is incomplete"
i have unistalled and re-installed twice without success. Does anyone know what has happened and how to fix it?
06-28-2010 10:55 AM
I have the exact same problem. This just started about 4 days ago. When I first install the software, solutions center pops up and works fine, but after a reboot, I get teh same error meesage that the software cannot run due to "device installation is incomplete"
Is there a fix out there?
11-21-2010 08:35 PM
My problem was my HP Solution Center face was went blank. I know your problem may not be the same as mine, but how I sloved my problem was I just went to the control panel and uninstall only the "Solution Center" software. Then i went to the HP website and downloaded <http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=36451...>,
Everything else failed, my CD didn't either. I uninstalled the whole package and then re-installed it. It still didn't work until I did what I wrote above. I think the HP.COM home page has the latest downlods and updates going. Just try it, it just might work!
11-22-2010 10:52 PM
I tried updating, downloading from the web, and reinstalling from the CD, I had the same problem with Windows Vista and each time I get the response from updates or reinstalls that a newer version is already installed. I now have NO versions of Solution Center and Support is nonexistent unless you want to pay for it. Without Solution Center, the printer is worthless. Guess I will be shopping for ANOTHER printer, NOT HP
07-14-2011 06:29 AM
I uninstalled then reinstalled my 4315 all in one and the solution center response is no devices are connected even though I got another message saying your device is ready for use. So how can I repair or reestablish it.
02-11-2013 03:22 PM
I am having the same problem with my printer C4400 series. Have been trying for days to download solution center so that I can scan from my printer....Does any one know the solution to this problem?