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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-26-2017 01:10 PM

HP Recommended
Product: Photosmart C7280 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

This identical problem also occurs with Windows 7 & Windows 10 (both wireless). HP online help instructs to remove HP software and reinstall, but this does not help. Windows 10 does not alow the Bing Bar that is included, but Windows 7 does, so can not see that as cause, One of our laptops was still able to use HP Solutions Center with Windows 7 from an earlier installation (2012) , but deleting document that did not print from the queue reuuired deleting & adding printer. After that it gaives the same problem.

1 REPLY 1

‎05-27-2017 12:48 PM

HP Recommended

Hi @Qwleyes,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that HP solution center is not working on your Photosmart C7280 All-in-One.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: HP Solution Center Software Frequently Asked Questions (FAQs)

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.
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