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Honor Student
Posts: 2
Member Since: ‎03-04-2012
Message 1 of 1 (166 Views)

HP Solutions Missing - Win 7 - HP OfficeJet Pro 8500

I have an OfficeJet  Pro 8500 Wireless a909g. I downloaded the full version driver software on my new Windows 7 lap top.  Printer works great but HP Solutions is missing.  Also the printer itself doen't recognize my computer.

 

I can scan by going to the Webscan page but that is insufficient and I need the HP Solutions which worked beautifully when I had a XP operating system on my old computer.  

 

I've gone through all the advice on the forums but haven't found the answer to my problem.  Need  solution for HP Solutions!

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