cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
JMA14
New member
3 1 0 0
Message 1 of 3
3,020
Flag Post

Solved!

HP T1100 Error 79:04, upgrading firmware

HP Recommended

Can someone please help, please!

 

How do I upgrade the firmware on T1100 printer while in Diagnostics Boot Mode. The printer as a 79:04 error on startup.

 

Found this on the hp forum

 

"booting the printer in Diagnostics Boot Mode.

For this, a special file and a special upgrade process will be needed. You can find the specific information for the printer model you are troubleshooting on page 13: Appendix A in the attached White Paper."

 

Can anyone point me in the direction of this white paper.

 

 

Thank you

0 Kudos
2 REPLIES 2
timwj1
Level 6
475 474 25 75
Message 2 of 3
Flag Post
HP Recommended

You would have to contact HP directly in order to get a plt version of the firmware to complete that process.  Typically that error code means either your hard drive or formatter card has failed.  The firmware comes on the new hard drive, you have to use an HP hard drive, a blank one will not work.  The earlier versions of the formatter card used EIDE connections and were known to have issues, HP modified the formatter to use SATA connections and they work much better.

JMA14
Author
New member
3 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thank you for the quick reply. Going to ring HP now.

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation