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Honor Student
Posts: 3
Member Since: ‎02-04-2013
Message 1 of 1 (985 Views)

HP T610 - firmware error and 79:04

Hello,
 
My problem: I have a message on the screen 79:04. Firmware problem but when updating the web window should open to select the firmware is in error.
 
Here's the procedure I am:
                         Launch HP Printer Utility
                         I chose my printer from the list
                         I go to the Support tab
                         Update firmware
                         InternetExplorer window opens (it runs for 4 5sec, and it makes me open the page was canceled)
 
I connected via USB, I have no Ethernet interface.
 
Test: I tried it with Internet Explorer (v.9.0.8112) and Google Chrome (v. 24.0.1312.57)
               I tested on another PC - same problem except that the plant IE "closing innatendue software"
               I did the windows update
 
I do the update on a remote PC with TeamViewer my client (requires remote), can this cause the problem?
If you have a solution I suggested?
 
Thank you in advance

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