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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-15-2017 02:30 PM

HP Recommended
Product: HP UPD v6.4.1
Operating System: Other

New server first UPD installation 13 B&W and color printers work fine but one Color LaserJet CP4525 will not print a test page.  All traditional mode.  No configuration done, all standart vanilla.  Installed the problem printer via both Install.exe and printer wizard.  Printer communication works fine, it runs the auto-config with no problem.  There are no spooler errors in the event logs.  All of the printers are using the same print driver.  I can print a test page to this printer using Web JetAdmin v10.4.101715 (10.4 SR2).   I can still print to this printer from the old server using UPD PCL6 v5.2.  I have run out of tricks. 

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