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HP deskjet 3420 not printing color in Windows 7

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Hi,

 

I installed my HP deskjet 3420  in a PC with windows 7. It is not printing in color. It has color ink. I think it may not be fully functional with 7. Is there any hope for me or do I need a new printer?

 

Thank You

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HP Recommended

Hi,

There should be no issues with printing on a DJ3420 & windows 7.  I did find a troubleshooting document for colour prints coming out as black & white

 

http://support.hp.com/us-en/document/bud09113

 

I hope that this helps.

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