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Student
Posts: 1
Member Since: ‎07-10-2012
Message 1 of 3 (2,686 Views)

HP deskjet F2400 printer/scanner. scanner error message.

deskjet F2400 printer/scanner

Windows 7 / 64-bit

See above

No recent changes to computer or software.

I uninstalled and reinstalled the software

 

The scanner errors out, claiming that another computer or network member is using the scanner. There are no other computers, and I'm not on a network.

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Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 3 (2,674 Views)

Re: HP deskjet F2400 printer/scanner. scanner error message.

[ Edited ]

In this document it discribes what to do if the scanner says another program is using it.  The steps should be what you need to clear up the error that your getting as well.  Let me know if it works or not.

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Regents Professor
Posts: 4,871
Member Since: ‎11-22-2011
Message 3 of 3 (2,674 Views)

Re: HP deskjet F2400 printer/scanner. scanner error message.

[ Edited ]

Hello mediarod

 

I suggest trying the article below. It covers different solutions that may help resolve your problem.

'Another program has control of the scanner'

 

Please let me know if the issue is resolved or not. Also please specify which Deskjet F2400 you have, the F2400 has several different models.

How Do I Find My Model Number?

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When a solution is found please mark the post that solves your issue.
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