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Abdul7
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Message 1 of 2
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HP deskjet ink advantage 4535 does not work in USB

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deskjet ink advantage 4535
Microsoft Windows 7 (64-bit)

I have bought a new printer on line. The printer is connected to PC with a USB cable. The printer is not working.  I do not want wireless services or webservices. I just want the printer to just print. I have tried all the options to connect via USB but the printer does not respond. 

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Abdul7

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you have setup the printer using the USB cable and it is not printing.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • Are you getting any error message when you are trying to print?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

While I wait for the answers, I recommend you to uninstall the printer completely and follow the steps in the below article and install it.

 

http://hp.care/2paOceS

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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