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Posts: 1
Member Since: ‎05-01-2012
Message 1 of 2 (638 Views)

HP ePrinter Center

I cannot remember my HP ePrint password and when I go to the "Forgot Password" link it opens up a new window which prompts me for my email address. When I enter my email address and click the "ok" hyperlink nothing happens. I select it multiple times with still nothing occurring. I select the "x" to close the window and the window closes. I've done this multiple times with the same results. I've cleared all my cache on my laptop top no avail.


Can someone send me a link to reset my HP ePrint password that will work, I need to change an old printer for my replacement.



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Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 2 (577 Views)

Re: HP ePrinter Center


It may be that you have a account. Alot of long time customers of HP have accounts and do not realize it. One of the printer software releases signed customers up automatically, and most people did not know, or forgot, because they never used it. Try going to and using the forgot password link at the log in screen there. Once you have the password reset, go to and use the log in information to log in. If that does not help you may need to contact directly to have them delete the account, or use a different email to register with.

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