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08-01-2015 12:41 PM
Printer worked great over my wireless network with windows 8.1, upgraded to win 10 will not work wireless, just on usb. updated everything driver software. uninstalled , reinstalled . restarted network, printer is being seen by network, but will work with hp software. when updateing hp software I get a failed error message. any suggestions ??????????????
08-09-2015 11:37 AM - edited 08-09-2015 11:39 AM
I was able to get my HP Envy 4500 printing wireless on Windows 10 by right-clicking the installation program and selecting "Troubleshoot compatibility". Use the recommended settings, which for me was Windows 7. I believe you can also specify which compatibility mode to run the program with in Properties > Compatibility if you prefer that route.
08-25-2015 09:01 PM
i have same problem with my HP ENVY 4500. No wireless printing with Windows 10. I try to solve with compatilbilty troubleshooter. my setting is windows 8. i try to click the test the program button.... noway. cannot find the printer.
what do you think: i need to switch back all the pc to windows 8?