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Posts: 1
Member Since: ‎10-16-2009
Message 1 of 1 (581 Views)

HP laserjet 3300 mfp has stopped printing

My HP laserjet 3300 mfp has suddenly stopped printing. The error log gives no information although is has occasionally given the following message recently:


Error0=2009/10/15 14:54:44 - GetProductDeviceID: Not PML registered, so cannot unregister
Error1=2009/10/15 14:54:41 - unable to find and PML register with device


The trouble shooting process gets me nowhere: nothing has changed (except MS updates! ). I can see the printer from all control panels on the network. It says 'error' but gives no clue as to what that might be. I've tried printing with notepad and a test document and rebooting but nothing works. Its photocopying facility works fine. Help, anyone?

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