Having trouble signing in? Try this!
Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎01-07-2010
Message 1 of 16 (6,879 Views)

HP officejet 4355 all in one

Hi!


HP officejet 4355 all in one. Cartridge error, refer to device documentation to troubleshoot.

 

I replaced both cartridges and got the same problem :(

 

Please help.

 

Thank you in advance.

 

0 Kudos
Honor Student
Posts: 2
Member Since: ‎05-31-2010
Message 2 of 16 (6,776 Views)

Re: HP officejet 4355 all in one

morning i have taken 2 prints properly when i going to take 3 copy suddenly red light on and message is displaed on top of the screen Catridge Error:   Refer to Device Documentation to Troubleshoot.

 

kindly help me

Student
Posts: 1
Member Since: ‎07-03-2010
Message 3 of 16 (6,671 Views)

Re: HP officejet 4355 all in one

Hi There,


I have HP officejet 4355 all in one Printer. Its showing Cartridge error, refer to device documentation to troubleshoot.

 

Please help with that error

 

Thanks in advance.

Student
Posts: 1
Member Since: ‎09-05-2010
Message 4 of 16 (6,424 Views)

Re: HP officejet 4355 all in one

Hi! HP officejet 4355 all in one. Cartridge error, refer to device documentation to troubleshoot.   I replaced both cartridges and got the same problem :(   Please help.   Thank you in advance. no satisfid

Student
Posts: 1
Member Since: ‎09-07-2011
Message 5 of 16 (5,221 Views)

Re: HP officejet 4355 all in one

Hi There,


I have HP officejet 4355 all in one Printer. Its showing Cartridge error, refer to device documentation to troubleshoot.

 

 

Please help with that error

 

Thanks in advance.

Student
Posts: 1
Member Since: ‎01-07-2012
Message 6 of 16 (4,738 Views)

Re: HP officejet 4355 all in one

i have carried out instructions as per the book to clear cartridge error but failed please help

Student
Posts: 1
Member Since: ‎02-13-2012
Message 7 of 16 (4,608 Views)

Re: HP officejet 4355 all in one

Hi!


HP officejet 4355 all in one. Cartridge error, refer to device documentation to troubleshoot.

 

I replaced both cartridges and got the same problem

 

Please help.

 

Thank you in advance.

Honor Student
Posts: 3
Member Since: ‎02-22-2012
Message 8 of 16 (4,552 Views)

Re: HP officejet 4355 all in one

Hi!


HP officejet 4355 all in one. Cartridge error, refer to device documentation to troubleshoot.

 

I replaced both cartridges and got the same problem 

 

Please help.

 

Thank you in advance.

 Rameshsahu

Honor Student
Posts: 3
Member Since: ‎02-22-2012
Message 9 of 16 (4,551 Views)

Re: HP officejet 4355 all in one



Hi!


HP officejet 4355 all in one. Cartridge error, refer to device documentation to troubleshoot.



I replaced both cartridges and got the same problem
PhD Student
Posts: 821
Member Since: ‎08-12-2009
Message 10 of 16 (4,537 Views)

Re: HP officejet 4355 all in one

[ Edited ]

Check Step 3 of the linked document below which shows how to clean the cartridge contacts. In addition to cleaning the cartridge contacts, clean the corresponding contacts on the cartridge carriage too. Make sure to disconnect the power cable from the back of the printer prior to cleaning the cartridge carriage contacts.

 

http://support.hp.com/us-en/document/c00613428

Binary_Zen (worked at HP )

Click the white Kudos star to say thanks
Please mark Accept As Solution if it solves your problem
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation