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Student
Posts: 1
Member Since: ‎01-08-2013
Message 1 of 2 (1,438 Views)

HP officejet 4620 won't recognize USB cable on Windows 7 32 bit

anyone got a suggestion on how to make computer recognize printer or vice versa.   installed drivers from hp.com but won't recognize printer when I connect usb cable.

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Provost
Posts: 62,695
Member Since: ‎01-29-2009
Message 2 of 2 (1,430 Views)

Re: HP officejet 4620 won't recognize USB cable on Windows 7 32 bit

Hi,

 

Have you tried other port(s), other machine and different cable ? Please note: use USB 2 port only.

 

Regards.

BH
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