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Student
Posts: 1
Member Since: ‎12-23-2009
Message 1 of 4 (2,423 Views)

HP officejet G85 and Windows 7

I cannot seem to get G85 to work with Win 7.  If I choose it as a default printer it will carsh Word 2007.  Windows Update cannot seem to get the correct driver.  HP site reers to Windows Update.  Please help!

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Tutor
Posts: 8
Member Since: ‎12-20-2009
Message 2 of 4 (2,415 Views)

Re: HP officejet G85 and Windows 7

Probably not much help, since I encountered no problems: Upgraded a ThinkPad with 32 bit Vista Ultimate to 32 bit Win 7 Home Premium, so performed a "clean install". I was **bleep** about following the recommendations from the Win 7 evaluation package, including removing a lot of the manufacturer's software; then reinstalled only as much as I needed after the upgrade, including the BIOS update. I did not install the G85 software from HP's disc. Win 7 auto-recognized the G85 and set it as the default. I installed Office 2007 new, and everything has performed flawlessly for three weeks now.

Honor Student
Posts: 2
Member Since: ‎01-29-2010
Message 3 of 4 (198 Views)

Re: HP officejet G85 and Windows 7

I can't help you either.  I reinstalled Windows 7 over the weekend and cannot get it to do the Windows Update download for the printer.  The printer just sits there.  Previously, I had installed from the HP site before they wussed out and let MS do their updates for them.  Then it worked great.

Honor Student
Posts: 2
Member Since: ‎01-29-2010
Message 4 of 4 (196 Views)

Re: HP officejet G85 and Windows 7

I finally got Windows Update to install it.  It had to go find the printer, but it seems to be installed fine (printed test page).

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