Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎12-23-2009
Message 1 of 4 (2,423 Views)

HP officejet G85 and Windows 7

I cannot seem to get G85 to work with Win 7.  If I choose it as a default printer it will carsh Word 2007.  Windows Update cannot seem to get the correct driver.  HP site reers to Windows Update.  Please help!

0 Kudos
Posts: 8
Member Since: ‎12-20-2009
Message 2 of 4 (2,415 Views)

Re: HP officejet G85 and Windows 7

Probably not much help, since I encountered no problems: Upgraded a ThinkPad with 32 bit Vista Ultimate to 32 bit Win 7 Home Premium, so performed a "clean install". I was **bleep** about following the recommendations from the Win 7 evaluation package, including removing a lot of the manufacturer's software; then reinstalled only as much as I needed after the upgrade, including the BIOS update. I did not install the G85 software from HP's disc. Win 7 auto-recognized the G85 and set it as the default. I installed Office 2007 new, and everything has performed flawlessly for three weeks now.

Honor Student
Posts: 2
Member Since: ‎01-29-2010
Message 3 of 4 (198 Views)

Re: HP officejet G85 and Windows 7

I can't help you either.  I reinstalled Windows 7 over the weekend and cannot get it to do the Windows Update download for the printer.  The printer just sits there.  Previously, I had installed from the HP site before they wussed out and let MS do their updates for them.  Then it worked great.

Honor Student
Posts: 2
Member Since: ‎01-29-2010
Message 4 of 4 (196 Views)

Re: HP officejet G85 and Windows 7

I finally got Windows Update to install it.  It had to go find the printer, but it seems to be installed fine (printed test page).

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation