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akasongo
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HP officejet Pro 8600 Plus installed at Windows 8.1

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Problem: I have Windows 8.1 operating system. When I try to print documents to HP officejet Pro 8600 Plus printer  installed in a wireless network, from my Windows 8.1 computer, it tells me that the printer is offline. But when I print from Windows Vista to the same printer it prints just fine. How do I solve this problem with Windows 8.1?

 

P.S. This thread has been moved from Windows 8 to Multifunction and All-in-One. -HP Forum Moderator

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MaRaSe
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Please refer to below forum post which has detailed steps to resolve various issues with Windows 8.1

 

http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Missing-partial-prints-amp-Printer-Offl...

 

Hope this helps.

 

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