I have been having off and on problems printing. I continue to get the message HP officejet pro 8600plus (network) is in an error state. I have been using wireless connection but would like to use usb. Currently have the usb cable hooked up and have uninstalled and reinstalled the hp printer drivers. When reinstalling the hp download searched for the printer and continues to show that the network printer is still installed what do I need to do to use the usb connection?
I understand that you are facing issues with your printer while printing over wireless and you are looking to set it up using USB, is that right?
Not to worry, I will be glad to help.
Kudos to you for trying to troubleshoot the issue on your own.
Are you able to make a copy on the printer? This would let us know that the printer is working fine.
Recommend you follow the procedure mentioned below to uninstall the printer software and settings completely. Restart your computer couple times and then install the printer software by downloading the latest full feature for your printer from www.hp.com/drivers
Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.)
Check in device manager, if the printer is listed there, please delete it. (Right click on the Windows button to access device manager)
Go to devices and printers, select any printer listed there and you will get some options on the top.
Click on print server properties.
You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there, if any.
Delete all the instances of your printer listed in devices and printers.
Restart the PC.
Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,
Type %temp% in the run box and click Ok or hit the Enter button.
It would bring up the temporary files folder. Delete the files in the folder (You might not be able to delete all the files, ignore them).
If possible, delete the printer from the registries using Regedit or using any other 3rd party application.
Restart the PC again.
Download the latest full feature driver from www.hp.com/drivers and install it on the computer.
Connect the printer to your computer only when the setup prompts for the printer.
Let me know if this helped.
Chimney_83 I am an HP Employee
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