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03-22-2012 10:00 AM - last edited on 04-19-2016 09:14 AM by OscarFuentes
Dear HP Forum and Support:
I have windows 7 x64 ultimate.
I had the Printer installed fine, but then I got a bad virus my Printer was uninstal
First, I downloaded the Driver from the HP Website and ran the Driver Software Installation from the downloaded file.
Then, during the Installation Process, the Install Wizard told me to connect my Printer to my Computer's USB Port, which I did.
Then, after some minutes, the Install Wizard told me that "Device Setup Has Failed to Complete.
I see: A red X displays after connecting the USB cable.
I was trying : http://support.hp.com/us-en/document/c02266743
What can I do wrong?
Printer still doesn´t work. What can I do wrong?