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12-05-2013 08:59 AM
Thank you for keeping me updated. I have another tool for you to run. This is for installation problems. Hopefully it will allow you to install the printer correctly.
I work on behalf of HP
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05-11-2014 08:22 AM
Trying to install the printer software suite, and I keep getting a 'Runtime error' for ...\7zS67DB\Setup.exe. I've uninstalled, then fresh-installed ALL C++ visual runtime for Windows 7 32bit AND 64bit, and still an error. Odd thing is that it all worked for the last install of Win7 on the laptop, and I tried to put it back on at about the same time this time as well. All help is welcome!