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01-02-2014 10:07 AM
Of, course...and Preview too. This is what I HAVE to use in the absence of HP support. But as has been stated and re-iterated innumerable times by many different users in the past 3 months and 23 pages of queries and comments in this blog, these are not satisfactory solutions. It is an absolute mystery for me that HP does not understand that, or chooses not to hear that. I have to conclude that this is merely a marketing ploy on the part of HP to sell new products, and a crass one at that.
01-03-2014 08:43 AM
I have a HP C4480 (photosmart), after the Mavericks download I had to re-install my drivers again, but I couldn't find the scan driver ...
It took a while, but I found one. This software you can use for the scanner from your all-in-one printer. It sais it's for a HP Scanjet, but it also works on my HP Photosmart. You can find the download link on this page: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=nl&lc=nl&dlc=nl&softwareitem=sj-78355-5
This is the same program I used with Snow Leopard, and it works on Mavericks too.
01-03-2014 11:22 AM
Tried your suggestion, but no matter where I try to save the output, and in any format, I get "An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only."
HP really must have cotton in its collective ears. I guess they are writing off Mavericks customers. Am I upset? YES!
01-03-2014 07:07 PM
Suggest you try using the Mac application Image Capture. This worked for me & continue to use successfully. The Image Capture can be installed on the dock. This recommendation made on the Apple Community board when I posted my problem.
01-04-2014 03:13 AM - edited 01-04-2014 03:14 AM
I just noticed something disturbing, an administrator has marked this thread "solved". If you re-search for something like "hp scan mavericks" the top entries will show up as "solved" while scrolling down reveals threads that have no such designation. I'll bet HP isn't even reading our entries anymore. I'm switching to another thread on this topic, there are plenty, where i can complain and be heard. See all of you at other threads.... at least until I get my new Canon equipment. 🙂