HP software on iMac

[bg33yr]

HP software on my iMac does not give me option to print 4x6 size paper although this size available on printer.

[Dvortex]

Welcome to the HP Community @bg33yr!

I came across your message about the HP printer issue and wanted to pop in to help 🙂

Going through your post, I see that you are having issues while printing on 4x6 paper. I’d suggest you reset the printing system to its defaults to fix the issue. Here are the steps:
 

• Click the Apple menu icon, and then click “System Preferences”.
• Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
• Right-click the blank space in the Printers list, and then click “Reset printing system”.
• Click “Reset” in the confirmation window.
• Enter an administrator username and password, and then click “OK”.
• Wait until the printing system is reset and no devices show in the Printers list

• Restart your computer and then go back to System preferences – Printers and scanners.
• Click the “Add button” (+).
• Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
• Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)

Now, go to http://hp.care/2oPGUS3 to change the paper settings and print in the 4x6 paper.

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂

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