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Student
Posts: 1
Member Since: ‎04-26-2011
Message 1 of 2 (1,001 Views)

HP solution center can't find printer

Using windows 7 64bit and HP 8500 pro A909n printer

HP solution center can't find the printer after a few days of printing and scanning.  This will happen every time I would reinstall the software driver

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Intern
Posts: 44
Member Since: ‎04-26-2011
Message 2 of 2 (970 Views)

Re: HP solution center can't find printer

[ Edited ]

Hi, could you see provide the details of your setup:

- Connection used

- Firewall/Antivirus installed in system

 

Could you see if the following URL can resolve the issue that you encountered:

http://support.hp.com/us-en/document/c02251801

Although I am an HP employee, I am speaking for myself and not for HP.

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